Last updated: April 5, 2026
These Terms of Service (“Terms”) govern your access to and use of the Salesora platform and related services at salesora.io and app.salesora.io (the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must provide accurate, current, and complete information when creating an account and keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.
You agree not to, and not to allow any third party to:
You retain all rights to the content you upload, create, or process through the Service (“Your Content”). You grant Salesora a limited, worldwide, non-exclusive license to host, store, transmit, and display Your Content solely as necessary to provide the Service to you. You are responsible for ensuring you have all necessary rights and consents to use Your Content with the Service, including consent from any individuals whose personal data you upload.
The Service lets you connect to third-party services (such as WhatsApp, Facebook, Instagram, Telegram, Twilio, Google, HubSpot, Salesforce, Shopify, OpenAI, and others). Your use of those services is governed by their own terms and privacy policies. Salesora is not responsible for third-party services or any changes to their availability, behavior, or terms.
The Service includes AI-powered features (voice agents, assisted replies, data collection, and automations). AI outputs may be inaccurate or inappropriate. You are responsible for reviewing and supervising AI behavior before it interacts with your end users. Do not rely on AI outputs for legal, medical, financial, or other specialized advice.
Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. We may change pricing with reasonable notice; continued use after a price change constitutes acceptance of the new fees. Usage-based charges (e.g. voice minutes, AI tokens, messaging fees) are billed based on actual consumption.
We may suspend or terminate your access if you violate these Terms, if your account is inactive for an extended period, or if we are required to do so by law. You may cancel your account at any time from the settings page. Upon termination, your right to use the Service ceases immediately; we may delete your data in accordance with our Privacy Policy.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALESORA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold Salesora harmless from any claims, damages, losses, and expenses arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may update these Terms from time to time. Material changes will be announced through the Service or by email. Continued use after changes become effective constitutes acceptance.
These Terms are governed by the laws of the jurisdiction in which Salesora is established, without regard to conflict-of-laws principles. Any disputes will be resolved in the competent courts of that jurisdiction, unless mandatory consumer-protection laws provide otherwise.
Questions about these Terms? Contact us at legal@salesora.io.